B.E. / B.Tech (Any Specialization) recruitment drive for HCL Infosystems on 25th January, 2013 (Friday).


We are pleased to conduct B.E. / B.Tech (Any Specialization)  recruitment drive for HCL Infosystems on 25th January, 2013 (Friday).


PFB the interview Details:


Job Details
IMPORTANT INSTRUCTIONS
Recruitment Drive Date
25th January, 2013 (Friday)
Venue details and time will be communicated only to the shortlisted candidates.
Venue Details
HCL Infosystems
D – 233, Sector 63
Noida, Uttar Pradesh

Contact Person: Mr. Rafiq / Ms. Neha Pahuja
Candidates contacting the recruiter directly will not be entertained.
Time
09:30 AM


Company Website
Firstnaukri.com does NOT endorse any requests for money payments or sharing of bank account details from Job – Seekers / Candidates.
Profile
Technical Support Executive / Customer Support Executive
No of Openings
50
PG Qualification (Specialization)
B.E. / B.Tech (Any Specialization)
Joining
Immediate
Job Location
Noida


Salary
Salary Rs 8000 - Rs 10000 in hand 


Industry
IT
Other Details
Exam Leaves will be given


Passing out Year
2013








Please share the list of students who will participate in the process, latest by 24thJanuary, 2013 (12:00 Noon).

Job Description is mentioned below:

Job Title: Technical Support Executive / Customer Support Executive


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A Leading Client of Firstnaukri.com
Job Location:
Noida
No. of Job opening:
50
Salary Range:
Rupees 1,00,000 - 1,25,000
Industry Type:
IT-Hardware & Networking
Keywords:
B.E, B.tech, Any Specialization

Job Description:

  • Responsible for handling the issues from the customer.
  • Salary Rs 8000 - Rs 10000 in hand 
  • Take inbound based voice calls.
  • Resolve the issues and provide trouble ticket to the customer.
  • Make entries in the CRM regarding the issue and the resolution offered.
  • Update the CRM on a daily basis.
  • Escalate/ transfer the call to L2 Handling in case of further assistance is required for closing the issue.

Desired Candidate Profile:

Profile Description:
1.      Excellent Communication Skills with an ability to convince.
  1. Effectively introduce products & services
  2. Problem solving skills

UG Qualifications:
·         BE / B.Tech (Any Specialization)
Graduation after: 2013.

*Note: Candidate should have a UG qualification 

Company Profile

A Leading Client of Firstnaukri.com
Client helps the Laptop/Desktop/TFT customers with their queries related to Technical or Non-technical Issues.

Regards,
Team Firstnaukri.com