A Golden opportunity to place your students
( B.E/B.Tech,
Graduates, Diploma Holders(2013/12 Batch))
Company Name – Not Disclosed
No. of Positions – 150
Location - Indore
Skills Required -
Sound knowledge
of Computers and Laptops
• Sound knowledge
of operating systems – XP, Vista, Windows 7
• Sound knowledge
of computer hardware components – CPU, Motherboard, RAM, HDD, Modem
• Good working
knowledge of the Internet
• Advance
troubleshooting skills for At least one of the following:
Computer
Desktop, including Internal Hardware
Computer
Laptop, including Internal Hardware
• One of the Operating systems from the
following:
XP,
Vista, Windows 7
Job Description
• Provide Voice
based troubleshooting support to customers over remote software and resolve
Technical queries based on customer’s query.
• Deliver
Technical Support to Netgear customers over remote troubleshooting and chat
support.
• This can be
related to any computer/peripherals/networking related issues.
• They will also
be responsible for handling customers’ post registration technical queries,
providing post-sale customer service.
• Help in
achieving SLA’s specially AHT and FCR
• Communicate
Quality standards and maintain customer satisfaction Index.
• Mentor and
train the agents on latest issues
• Should come up with new troubleshooting
techniques
Education
B.E/B.Tech(CSE/IT/ECE) /
Salary for B.Tech -
25K to 30K
Graduate Fresher OR 3 years degree or diploma in
hardware networking/trouble shooting.
Salary - 1.8
to 2.5 Lacs P.A
Process of
Selection
Kindly send the
details of the interested candidates by 8th March
2013. The candidates would be undergoing a telephonic interview round. The
candidates should have Excellent Communication skills.
Interested TPO’s
kindly send the list of interested candidates with their details to kalpiplacements1@gmail.com OR kalpiplacements2@gmail.com
before
8th March 2013.
Regards
Yogesh
Parmar
Head
Trainings &
Placements
KIT Ambala.
09996414444
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